Intercultural Competences

Intercultural Competences

An organization’s cultural diversity is its source of innovation. Cultural diversity inspires collaboration and holds great potential for new business opportunities and organic growth. At the same time, cultural diversity also challenges employers, managers, and leaders because it entails that employees have different perceptions of procedures and hierarchies. The key to unfold the full potential of a culturally diverse staff is intercultural competence. We at Anaphora have broad experience in intercultural competence trainings in international organizations and turn your multicultural staff into one agile entity.

Developing Intercultural Competences

Multicultural staff hold great potential for an organization. Research has shown that cultural diversity enhances innovation and team productivity. To embrace this potential, a team needs to be sensitized and trained to understand cultural differences and turn them into strengths. This is possible when precise communication is ensured despite the coexistence of different cultures and languages. Intercultural competences are therefore among today’s most important soft skills. They are based on the skill of recognizing different perspectives and procedures, react competently, and use diversity to the team’s advantage.

In our seminars, we show your staff how to be interculturally competent to turn diversity into a strength and unfold their full potential. We have extensive experience in intercultural communication and in training intercultural competences to turn a group of individuals into a strong, agile team.

  • Inform your staff on the connections between migration, communication, and inclusion.

  • Create the opportunity for your employees to feel at ease and productively work together.

  • Support internal collaboration with enhanced intercultural communication.

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Leading Multicultural Teams

In international Switzerland, leaders face increased challenges. Multicultural and multilingual staff have different perceptions of collaboration, hierarchies, and communication. For example, how are tasks, proposals, or feedback best communicated in multicultural teams? Interculturally competent leaders are leaders who communicate with precision, embrace diversity, and use it to enhance the team’s spirit and productivity.

We train leaders in hands-on, on-site training in honing the leadership skills they need to develop multicultural staff into agile and productive teams.

  • Develop an effective strategy for successful communication and collaboration among culturally diverse staff.

  • Support the leaders of your multicultural teams in individual coaching.

  • Prevent conflicts by sensitizing your leaders to possible challenges.

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Competent Communication in Multilingual Settings

Communication in English is becoming indispensable. An increasing number of industries communicates exclusively in English. In international Switzerland, English is mostly spoken by speakers of different mother tongues. This affects the precision of language and communication. Speaking English well is a prerequisite for success because precise language doesn’t only transmit content but also competencies. At the same time, the blending of languages can bring about misunderstandings. In our seminars, we show your employees with immediate success and hands-on examples how to communicate effectively in their field and prevent misunderstandings.

We show them how to communicate relevant content to stakeholders, clients, and colleagues, and we refine their multilingual competences for them to competently represent you in international settings.

  • Increase the efficiency and satisfaction of your multilingual employees with clear communicative guidelines.

  • Strengthen your professional impact by developing your multilingual staff.

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Cultural Coaching for Expats

Expats have become an integral part of many innovative and international companies. At the same time, Switzerland counts as an unpopular destination for expats world-wide because integration here is hindered by cultural and linguistic challenges and building relationships is difficult (Expat Insider 2020). The right communicative and intercultural competences, however, make it possible to resolve these challenges and turn the relocation to Switzerland into an enrichment for employers and expats alike.

Danae Perez knows Switzerland, its languages, cultures, as well as the local corporate and educational environment. In her speeches and coaching, she gives a refreshing view on Switzerland’s cultural landscape and hands-on advice on how to navigate it for expats to feel more quickly at ease.

  • Ensure your expats feel at ease from the outset for them to be able to contribute to team performance.

  • Brief your staff on the challenges of expats in Switzerland with factual and inspiring inputs to your events.

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Interculturality Expert

Danae Perez is a multilingual linguist with a background in research, adult education, and the industry. She has worked in different countries and sectors and knows how to sensitively resolve communicative and intercultural challenges. She has been teaching intercultural competences and related adults in the area of for almost two decades and guides companies, foundations, NGOs, and educational institutions.

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