Reporting in Social Institutions
For social institutions, like social welfare offices, charities, youth homes, and institutions for people with special needs, reports are an essential communication tool. Given that reports provide the basis for important decisions, they must comply with formal and linguistic guidelines. Yet, report writing often takes time and triggers insecurities, delays, and inefficient resource use. We help clients improve the quality of their reports with lasting effects by means of assessments, advisory, and training.
Assessment
Reports in the social sector must stick to guidelines that go beyond institutional boundaries. We assess reports regarding content, structure, and language, uncover hidden bias, and identify how to specifically optimize reports.
Quality Management
Reports in social institutions must follow linguistic and official guidelines that are customary in the sector while aligning with their institutions’ manuals. At the same time, resources must be used effectively. We advise clients regarding external and internal guidelines and their implementation, assess current documents, and provide specific solutions to optimize reports. If needed, we develop tailored manuals and templates.
Standardization of Reports
In order to optimize data management and simplify processes, it’s essential to standardize the reporting. This applies to both internal as well as external reports, such as the reports by service providers to cantonal bodies. We support the standardization of reporting by identifying the information that is relevant and designing templates that ensure efficient reporting.
Report Writing and Editing
When workload increases or the quality of your existing reports doesn’t meet expected standards, we help with customized support. Specifically, we can take care of writing specific reports, edit existing reports, or write pertinent executive summaries for important subsequent projects or applications.
In-House Workshops in Social Institutions
We give customized in-house workshops for teams to get hands-on report writing training. The workshops include a variety of relevant topics, like the selection and structure of contents needed for each report type. They also include exercises to practice the description of contents in accurate jargon, as well as general tips on how to enhance the writing process. The goal of the workshops is to improve the quality of the reports aligned with the institution’s mission and to increase efficiency, motivation, and employee satisfaction.
